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Are internal and external CCTV cameras installed at all entrances and monitored 24 x 7 x 365?
Yes, we have cameras at all external and internal entrances within the site and also throughout the data halls. They are monitored by our operatons and data centre security team 24 x 7 x 365
FAQ
If I need to get a supplier on-site for an emergency incident and they are not setup on the portal, what is the process to get them access to my equipment?
Please log an access ticket as normal and state the engineers name and contact details and which racks you would like them to access. Once they arrive their ID and ticket reference will be checked as per our standard procedure. If required we can escort them to your racks.
FAQ
Are you PCI compliant for access security?
Yes, we retain External and Internal CCTV video footage and door access system logs in line with PCI DSS requirements.
FAQ
How do we get access to our equipment that's housed in a Lunar site?
When you sign a contract with Lunar, we request that you send us a list of authorised personnel from your company that are to be permitted access. We then set them up on our portal with 2FA security and your team members can then request access or support 24 x 7 x 365. Each access request gets forwarded to our security team who will check attendees ID against the access request and if a match is made they will allocate an access pass and let them in.
FAQ
Why should we choose Lunar Digital to assist with our streaming requirements?
The team at Lunar has extensive experience of satellite downlink and distribution systems gained over many years working with major TV, music and advert analytics companies.
FAQ
Can you help us to upload content to a public cloud provider from your Data Centres?
Yes we can provide direct cloud connections with a dedicated layer 2 feed into any of the major clouds directly from all of our Data Centres and on-net locations.
FAQ
Which Satellites can you downlink from?
We can downlink all major European and some African satellite frequencies. If you need something further afield we can work with our partners to assist.
FAQ
What is the Lunar Digital Streaming Platform?
Lunar Digital’s media platform enables customers to capture live TV, Radio and Satellite or Cable channels and stream them directly over an IP network at any resolution to any destination.
FAQ
What hardware do we need to provide in order to use the streaming platform?
None, we deploy high spec Virtual Machines that are ready to ingest the multicast streams. This allows our clients to simply install their chosen build on to the VMs and not have to worry about the underlying infrastructure which is maintained and operated by Lunar Digital
FAQ
Can you supply 3 phase power to our HPC environment?
We have deployed 3 phase power to some of our Manchester clients and can also deliver multiple 32 amp single phase power feeds if required.
FAQ
What type of containment system do you use for HPC and AI type environments?
We use a bespoke hot aisle containment system for our higher density rack pods for HPC type customers
FAQ
What type of cooling system do you use for HPC and AI type requirements?
We currently use a Vertiv In Row cooling system which allows us to deliver cold air directly to the front of the racks
FAQ
What is the maximum per rack power you can deliver in Manchester for HPC and AI type requirements?
We can deliver up to 15 kW of power per rack
FAQ
Do you have technical staff onsite 24/7/365?
Yes, we have our own NOC technical team that work around the clock enabling us to support your needs at any time.
FAQ
Do you offer remote hands?
Yes, all of our customers receive a remote hands service 24/7/365. This service ranges from basic reboots, visual checks all the way to advanced support.
FAQ
Can I unload and park easily?
Of course. All our sites have goods-in access for space to un-load equipment and plenty of on-site parking.
FAQ
Can I have hardware deliveries made straight to Lunar Digital?
Yes, our delivery procedure is outlined in our welcome pack.
FAQ
Can I access my equipment 24/7/365?
Yes, however in order to maximise security entry to our sites is appointment only however this is easily done via our Lunar portal.
FAQ
How many unplanned power outages have you had?
None. However, we remain obsessed towards monitoring all our infrastructure with a view to keeping it that way.
FAQ
What is the difference between 'dual' and 'diverse dual' power feeds?
Many data centres offer dual feeds at the rack, these both come from the same uninterruptable power supply (UPS), which if it fails means both feeds go down. Lunar Digital offer dual diverse feeds which come from completely separate power chains with their own UPS generator/substation infrastructure.
FAQ
How can I be sure that I'm using my bandwidth effectively?
We provide our customers with life traffic graphing allowing them to view and analyse their bandwidth usage in real time.
FAQ
I need a backhaul from another data centre?
No problem at all, with our diverse fibre networks we can connect you to almost any facility in the world.
FAQ
What Carriers do you have onsite?
We have over 20+ tier 1 and tier 2 on net carriers including Zayo, Colt, Cogent and EU Networks Click here to find out more about our connectivity partners.
FAQ
Can I connect to peering exchanges at Lunar Digital Data Centres?
LINX and Lunar Digital have joined forces to make it easier for networks to peer at one of the largest Internet exchanges in the world. Lunar Digital can offer the complete peering connection to LINX in both London and Manchester.
FAQ
Why use Lunar Digital connectivity?
Between our team, we have been delivering all types of managed networking solutions for years and have a deep well of experience to draw on to ensure your network is designed to deliver the very best performance.
FAQ
What download speed do I need?
This depends majorly on lots of varying factors including how many staff you have at your office, where your applications are based and what type of business you are – for example video content can be large and a fast network connection is required to ensure that you can readily access content.
FAQ
Is SD-WAN or MPLS better?
SD-WAN can provide similar performance and reliability to an MPLS circuit. This is achieved by aggregating various transport media and optimising traffic routing rather than relying on predefined point to point circuits.
FAQ
How can I find a list of carriers I can connect to at Lunar Digitals Data Centres?
Explore connectivity partners, contact them and make connections via our partners pages.
FAQ
How can I book a data centre tour at Lunar Digital?
Please click "Make an enquiry" or book a tour throughout our website and follow the on-screen instructions.
FAQ
Where can I find your ISO certificates?
Lunar Digitals ISO certificates can be found on our certifications page.
FAQ
What's the smallest rack space Lunar Digital's Data Centres offer?
¼ rack is the smallest space available
FAQ
Do you have build rooms?
Yes. We have chairs, tables, power, monitors, keyboards and WIFI in our build rooms across both sites.
FAQ
VESDA Systems
Very early smoke detection apparatus
Glossary item
UPS
Uninterruptible power supply. A device placed in series with the supply of power from the utility which contains energy storage such that the supply of power from the UPS is continuous even when the utility supply is removed. While battery-based energy storage is the most common, flywheel-based energy storage is gaining in popularity due to the reduced maintenance cost.
Glossary item
Tier 4
Multiple active power and cooling distribution paths, redundant components, fault tolerant and 99.995% availability. Also known as fault tolerant.
Glossary item
Tier 1
Single path for power and cooling distribution, no redundant components and 99.671% availability.
Glossary item
Tier 3
Multiple power and cooling distribution paths, but only one path active, redundant components, concurrently maintainable and 99.9% availability. Also known as concurrently maintainable.
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Tier 2
Single path for power and cooling distribution, redundant components and 99.741% availability.
Glossary item
Returned air
The heated air returning to air conditioning equipment.
Glossary item
Supply air
The cooled airflow emitted from air conditioning equipment.
Glossary item
Raised floor
Metal flooring on stanchions that creates a plenum for airflow and cabling, synonymous with RMF.
Glossary item
Restricted areas
Space(s) within the data centre where sensitive business operations take place and access is strictly controlled.
Glossary item
Point of presence (POP)
The locations at which a carrier establishes itself to provide access to its network infrastructure, to interconnect customers to its services, or to interconnect with other carriers or third parties for the purpose of exchanging network information and traffic.
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Plenum
A receiving chamber for air used to direct airflow.
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Proximity card system
A computer controlled access system using electrically controlled locks that are released when an authorized card is placed against a proximity reader.
Glossary item
Optical Fibre
Sheathed strands of glass fibre used to transport information (digital signals) from one point to another.
Glossary item
N+1
N+1 redundancy is a form of resilience that ensures system availability in the event of component failure. Components (N) have at least one independent backup component (+1).
Glossary item
Latency
The amount of time it takes for a packet of data to get from one designated point to another.
Glossary item
Meet-me rooms (MMR)
Highly secure areas In global switch data centres specifically designed to house telecommunication providers networks equipment and cable termination infrastructure.
Glossary item
Main distribution area (MDA)
The central space where the point of the distribution for the structured cabling system is located. The data centre shall have at least one main distribution frame. The core routers and core switches for the data centre networks are often located in or near the main distribution area.
Glossary item
Liquid cooling
A general term used to refer to cooling technology that uses a liquid to evacuate heat. In data centres, the two prevalent forms of heat evacuation are liquid (chilled water) and refrigerant (DX).
Glossary item
Interconnection bandwidth
A measure, calculated in bits/sec, of the capacity provisioned to privately and directly exchange traffic between two or more parties, inside carrier-neutral colocation data centres.
Glossary item
kWh
A unit of energy equivalent to one kilowatt (1 kW) of power sustained for one hour.
Glossary item
Interconnection
the direct and private traffic exchange between two or more parties, inside a carrier-neutral colocation data center.
Glossary item
KW
A derived unit of power (joule/second). 1 kilowatt = 1,000 watts. In electrical circuits, power = current (amps) x potential (volts), and in AC electrical circuits power = power factor x current x volts.
Glossary item
ISO 27001
An information security management system. Provides a systematic approach to security information management. Assists businesses in identifying, analyzing and addressing information security risks.
Glossary item
In-row cooling
cooling technology installed between racks in a row that draws warm air from the hot aisle and delivers cool air to the cold aisle, minimizing the path of the air.
Glossary item
HVAC
Heating, ventilating and air conditioning
Glossary item
ISO 14001
An environmental management system. Defines environmental management processes to help businesses manage their environmental responsibilities.
Glossary item
ISO 9001
A quality management system defines a quality management system to help businesses to manage processes efficiently and effectively and to incorporate best practice methodology.
Glossary item
ISO
International organisation for standardization (ISO) is an independent, non-governmental membership organization and the worlds largest developer of voluntary international standards. ISO international standards ensure that products and services are safe, reliable and of good quality.
Glossary item
Enterprises
An organization characterized by its scale, diverse operations and structured hierarchy, and driven by specific objectives � which may encompass profitability, growth, market dominance or the delivery of specialized products or services.
Glossary item
Hot aisle
An aisle where rack backs face into the aisle. Heated exhaust air from the equipment in the racks enters this aisle and is then directed to the CRAC return vents.
Glossary item
Edge
When an organization's digital presence meets the physical world by providing proximity to customers, employees endpoints and places of business. Leaders are distributing infrastructure across the digital edge for better efficiency, enhanced customer insights and seamless and secure experiences.
Glossary item
Disaster recovery sites
Off site locations set up by organizations to allow them to re-establish operations and continue to trade in the event of a disaster.
Glossary item
Cross connects
Interconnections between defined A and B points from a suite or rack providing direct access to our extensive carrier and cloud service provider community.
Glossary item
Customer incident report (CIR)
A global switch report for distribution and communication to customers affected by an incident.
Glossary item
Data centre
A global switch facility
Glossary item
DC
Data centre
Glossary item
Critical load
A system that directly affects business operators so must be kept running even in the event of mains power failure, I.e. is uninterrupted.
Glossary item
Connectivity
The provision of facilities such as cables, devices or bandwidth to support voice and data connections.
Glossary item
Cold spot
An area where ambient air temperature is below desired levels. Typically caused by ineffective airflow management necessitating a temperature set point lower than that which would be required with proper airflow management.
Glossary item
Containment
Using either long curtains or rigid plastic to maintain a physical barrier between a hot and cold aisle. Keeping warm exhaust air away from the intake of the server racks is a crucial part of making any data centre more efficient.
Glossary item
Carrier neutral
A carrier neutral data centre is independent of the telecommunications operators located in the facility and allows interconnection between multiple telecommunication carriers and /or colocation providers.
Glossary item
Colo
Colocation
Glossary item
Cold aisle
An aisle where rack fronts face into the aisle. Chilled airflow is directed into this aisle so that it can enter the fronts of the racks in a highly efficient manner.
Glossary item
Customer portal
An online global switch customer facing system to facilitate and enhance the provision and management of global switch products and services by customers.
Glossary item
Biometric access
A technique used to authenticate an operator using physical characteristics, I.e. facial recognition, fingerprint scans, retinal scans, iris recognition and hand geometry.
Glossary item
Cable management
The process of managing the routes of all cables entering and travelling within the data center, ensuring that they are labelled and documented to facilitate installation and removal.
Glossary item
Carbon footprint
A measure of the volume of carbon dioxide generated by business operations, units are commonly metric tons.
Glossary item
Cabinet
device for holding IT equipment, sometimes also referred to as a rack.
Glossary item
Cage
Asecure and restricted area built within a shared data suite to the customers security requirements. Normally constructed of perforated sheet steel or wire mesh, hence 'cage'.
Glossary item
5 minute read

Manchester: A Rising Tech Hub Powered by Data Centre Investment

Manchester is steadily establishing itself as a significant tech hub in the UK, gaining recognition for its innovation, talent, and business-friendly environment.
News
4 minute read

Unlocking Economic Efficiency with Lunar Connect Solutions

Our Lunar Connect platform is designed to provide your enterprise with the robust, scalable connectivity it needs to thrive across industries such as healthcare, finance, e-commerce, AI, managed service providers, internet service providers, and enterprise-level organisations.
News
3 minute read

Maximising Efficiency with Lunar Digital's Cutting-Edge Data Centre Solutions

Whether you're in healthcare, finance, ecommerce, AI, or any other data-intensive industry, the infrastructure supporting your operations plays a crucial role in your success.
News
3 minutes

Lunar Digital: Leading the Charge in Sustainable Practices

Our commitment to environmental and social governance (ESG) is not only a corporate responsibility but a passionate mission to make the world a better place for future generations.
News
Colocation
4 minute read

Real-Life Use Cases of Lunar Digital's Colocation Data Centres

Businesses across various industries must ensure their IT infrastructure is robust, scalable, and secure. Here are some theoretical examples that highlight the benefits our clients could experience by leveraging our colocation services.
News
4 minute read

Current Challenges in the Dutch Data Center Market

The data centre industry in the Netherlands is facing a series of challenges that require immediate and innovative solutions. Understanding and addressing these challenges is crucial for industry professionals looking to maintain and expand their operations.
News
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Welcome To Lunar Digital

Welcome To Lunar Digital
Video

Lunar 1 Data Centre Video Tour

Welcome to our Lunar 1 Data Centre tour video
Video

Lunar 2 Data Centre Video Tour

We're excited to showcase Lunar 2, situated in Manchester alongside our Lunar 1 facility.
Video

Digital Operational Resilience Act (DORA)

Ensuring Compliance with DORA: The Essential Role of Data Centres
August 6, 2024
5 minute read
Robin Garbutt
Mark Sedgley
Whitepaper

9th

Feb 2024
5 - 6pm

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