Privacy & Cookies policy

At Lunar Digital we are committed to protecting your privacy. This notice applies when we are acting as a controller of personal data, i.e. where we determine the purposes and means of processing. It applies to all visitors to our website.

Personal data we collect

When you interact with our website, we may collect:

• Name
• Email address
• Telephone number
• Job title or occupation
• IP address
• Device and browser information
• Pages viewed, session duration, and referral source

Any information you submit via online forms

Purpose and lawful basis

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You can withdraw consent or object at any time.

Marketing communications

Where you provide your email address, you will not be automatically subscribed to marketing unless:

• You have given explicit consent; or
• A “soft opt-in” applies (existing customer, related services, opt-out provided)

You may unsubscribe at any time using the link in anymarketing email.

Data sharing

Your personal data may be shared only with:

• Website hosting and IT service providers
• Analytics and marketing platform providers
• Professional advisers

All parties act under contract and only on our instructions.

International transfers

Some of our service providers (including Google) may process data outside the UK or EEA. Where this occurs, we use appropriate safeguards such as:

• UK International Data Transfer Agreements
• EU Standard Contractual Clauses
• Adequacy decisions

Retention

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure.

Your rights

You have the right to:

• Access your personal data
• Rectify inaccuracies
• Request erasure or restriction
• Object to processing
• Withdraw consent

If you are unhappy, you may complain to the ICO.

ICO contact details

‍‍Website: www.ico.org.uk
Phone: 0303 123 1113

Cookie Policy

Cookies are small text files placed on your device. Some cookies process personal data such as IP addresses and online identifiers.

Lawful basis for cookies

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You can manage your cookie preferences at any time via your browser or our cookie banner.

Cookie categories

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Google Analytics

We use Google Analytics to understand website usage. This involves the processing of:

• IP address
• Device identifiers
• Location data
• Usage behaviour

Google may process this data outside the UK/EEA. Safeguards are applied via Standard Contractual Clauses and transfer risk assessments.

We do not treat this data as anonymous.

Contact

Reynolds House, 4 Archway, Hulme, Manchester, M15 5RL

Email: info@lunardigital.co.uk
Phone: 0330 555 1550

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