If I need to get a supplier on-site for an emergency incident and they are not setup on the portal, what is the process to get them access to my equipment?
Please log an access ticket as normal and state the engineers name and contact details and which racks you would like them to access. Once they arrive their ID and ticket reference will be checked as per our standard procedure. If required we can escort them to your racks.
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Real-Life Use Cases of Lunar Digital's Colocation Data Centres
Businesses across various industries must ensure their IT infrastructure is robust, scalable, and secure. Here are some theoretical examples that highlight the benefits our clients could experience by leveraging our colocation services.
Lunar 2 Data Centre Video Tour
We're excited to showcase Lunar 2, situated in Manchester alongside our Lunar 1 facility.
Do you have technical staff onsite 24/7/365?
Yes, we have our own NOC technical team that work around the clock enabling us to support your needs at any time.
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