Data Centre Security Solutions

Ensuring the highest security standards for your data

We take security seriously and have the procedures and credentials to back it up.

01. Proximity Access Security

All Lunar Digital data centres implement proximity access security, ensuring that only authorised personnel can access sensitive areas through secure, credential-based entry systems.

02. Full Internal and External CCTV Coverage

Comprehensive CCTV surveillance covers all internal and external areas, providing 24/7 monitoring to enhance security and prevent unauthorised access.

03. Audited Access Procedures

Lunar Digital employs rigorous access procedures, maintaining detailed logs and audits of all personnel entries and exits to ensure accountability and security compliance.

04. Electronic Gate Access

Secure electronic gate systems control entry to the premises, restricting access to approved vehicles and individuals, thereby safeguarding the facility's perimeter.

Security FAQs

Find answers to frequently asked questions about security.

Are internal and external CCTV cameras installed at all entrances and monitored 24 x 7 x 365?

Yes, we have cameras at all external and internal entrances within the site and also throughout the data halls. They are monitored by our operatons and data centre security team 24 x 7 x 365

If I need to get a supplier on-site for an emergency incident and they are not setup on the portal, what is the process to get them access to my equipment?

Please log an access ticket as normal and state the engineers name and contact details and which racks you would like them to access. Once they arrive their ID and ticket reference will be checked as per our standard procedure. If required we can escort them to your racks.

Are you PCI compliant for access security?

Yes, we retain External and Internal CCTV video footage and door access system logs in line with PCI DSS requirements.

How do we get access to our equipment that's housed in a Lunar site?

When you sign a contract with Lunar, we request that you send us a list of authorised personnel from your company that are to be permitted access. We then set them up on our portal with 2FA security and your team members can then request access or support 24 x 7 x 365. Each access request gets forwarded to our security team who will check attendees ID against the access request and if a match is made they will allocate an access pass and let them in.

Can I have hardware deliveries made straight to Lunar Digital?

Yes, our delivery procedure is outlined in our welcome pack.

Can’t find the answer to your question?

Reach out to our team, we’d be happy to help.

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