Data Centre Technician

Main Responsibilities

• Install and Configure Hardware and Software: Set up servers, networking equipment, and other data centre infrastructure components.
• Monitor System Performance: Continuously observe system metrics to ensure optimal operation and identify potential issues.
• Perform Routine Maintenance: Conduct regular checks and maintenance tasks to ensure the reliability and efficiency of data centre systems.
• Troubleshoot Technical Issues: Diagnose and resolve hardware and software problems to minimise downtime and service disruptions.
• Manage Backups and Data Recovery: Oversee backup operations and implement data recovery procedures to protect against data loss.
• Ensure Physical Security: Maintain security protocols to protect data centre facilities and equipment from unauthorised access and physical threats.
• Support Network Infrastructure: Assist in the maintenance and optimisation of network connectivity within the data centre.
• Maintain Cleanliness and Organisation: Keep the data centre environment clean and well-organised to ensure safe and efficient operations.
• Document Procedures and Changes: Record details of installations, configurations, maintenance activities, and troubleshooting efforts for future reference.
• Collaborate with IT Teams: Work closely with other IT professionals to support overall data centre operations and address any issues that arise.

Skills and Experience

• Technical Proficiency: Strong understanding of server hardware, networking equipment, and data centre infrastructure.
• Troubleshooting Skills: Ability to diagnose and resolve hardware and software issues quickly and effectively.
• Network Knowledge: Familiarity with network protocols, switches, routers, and connectivity solutions.
• System Monitoring: Experience with monitoring tools and techniques to ensure optimal system performance.
• Maintenance Expertise: Ability to perform routine maintenance and updates on data centre equipment.
• Security Awareness: Understanding of physical and cybersecurity best practices to protect data centre assets.
• Data Management: Experience with backup operations and data recovery procedures.
• Organisational Skills: Ability to maintain a clean, organised, and efficient data centre environment.
• Documentation Abilities: Proficiency in documenting procedures, configurations, and troubleshooting steps.
• Collaboration Skills: Ability to work effectively with IT teams and other stakeholders.
• Physical Stamina: Capability to handle physical tasks such as installing equipment and managing cables.
• Problem-Solving Mindset: Aptitude for identifying potential issues and implementing proactive solutions.
• Attention to Detail: Meticulous approach to monitoring, maintenance, and troubleshooting tasks.
• Time Management: Ability to prioritise tasks and manage time effectively in a dynamic environment.
• Certifications: Relevant certifications (e.g., CompTIA A+, Network+, or data centre-specific certifications) are often preferred.

Benefits

• 4 days off at a time
• Be part of a thriving new operator in Manchester
• Regular work-based socials and team-building activities
• Work closely with executive-level personnel
• Free lunch on Fridays

Personal Specification

• A strong understanding of server hardware, networking equipment, and data centre infrastructure.
• Proficiency in troubleshooting and resolving hardware and software issues.
• Prior experience in a data centre environment or similar technical role.
• Stamina to work in a demanding, sometimes physically strenuous environment.
• Good communication skills to collaborate with IT teams and other stakeholders.
• Flexibility to work in a dynamic and fast-paced environment.
• High level of professionalism and reliability.

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