Ensuring the highest security standards for your data
We take security seriously and have the procedures and credentials to back it up.
01. Proximity Access Security
All Lunar Digital data centres implement proximity access security, ensuring that only authorised personnel can access sensitive areas through secure, credential-based entry systems.
02. Full Internal and External CCTV Coverage
Comprehensive CCTV surveillance covers all internal and external areas, providing 24/7 monitoring to enhance security and prevent unauthorised access.
03. Audited Access Procedures
Lunar Digital employs rigorous access procedures, maintaining detailed logs and audits of all personnel entries and exits to ensure accountability and security compliance.
04. Electronic Gate Access
Secure electronic gate systems control entry to the premises, restricting access to approved vehicles and individuals, thereby safeguarding the facility's perimeter.
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Security FAQs
Find answers to frequently asked questions about security.
Yes, we have cameras at all external and internal entrances within the site and also throughout the data halls. They are monitored by our operatons and data centre security team 24 x 7 x 365
Please log an access ticket as normal and state the engineers name and contact details and which racks you would like them to access. Once they arrive their ID and ticket reference will be checked as per our standard procedure. If required we can escort them to your racks.
Yes, we retain External and Internal CCTV video footage and door access system logs in line with PCI DSS requirements.
When you sign a contract with Lunar, we request that you send us a list of authorised personnel from your company that are to be permitted access. We then set them up on our portal with 2FA security and your team members can then request access or support 24 x 7 x 365. Each access request gets forwarded to our security team who will check attendees ID against the access request and if a match is made they will allocate an access pass and let them in.
Yes, our delivery procedure is outlined in our welcome pack.
Can’t find the answer to your question?
Reach out to our team, we’d be happy to help.
Book an in person tour of our facilities
Booking a tour of our cutting-edge facilities is a simple process. Follow the steps below to schedule your visit and experience the latest in data centre innovation.
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