Lunar Digital Solutions Limited  Privacy Policy & Cookies

Like you we are not fans of junk mail or cold calls, hence at Lunar we fully support the GDPR policy. We’d like to work with you to ensure that you have complete control over the personal data we store and how/if you’d like to hear from us.

We would like to keep you informed of what’s happening at Lunar and within the wonderful world of Data Centres, with products, news, social activity, promotions and competitions; so when you transact with us online or in-store and provide us with an email address, you will be subscribed to our marketing newsletter on the basis of legitimate interest. You can opt out at any time in the future by using the unsubscribe link in any of our marketing newsletters emails.

We only store data for the purposes agreed with you and we use this data to provide the best possible retail and customer service experience. We want to support you in your journey, and we’d like you to be part of ours to.

The pages on the website are published by Lunar Digital Solutions Limited. Lunar will not collect any information about individuals, except where it is specifically and knowingly provided by them. Examples of such information are:-

• Your name
• Your mobile telephone number
• Your email address
• Your occupation

The information collected will be used to send you the information you have requested and to provide information that may be useful to you.

We do not share any personal statistics (group) data about our site visitors’ traffic patterns with third parties. Additionally, we do not sell or share any information about individual users.

Our Website Cookies Policy

A cookie is a small file of text which we transfer to your hard drive through your web browser, as with most websites, when you visit our website and use certain pages or features on the site, especially when placing an order. It enables our own system to recognise you when you visit our website again and improve our service to you. This information can be used to enhance the content of our website and make your use of it easier. For more information about cookies please visit www.allaboutcookies.org

Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

– enabling a service to recognise your device so you don’t have to give the same information several times during one task
– recognising that you may already have given a username and password so you don’t need to do it for every web page requested
– measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

You can manage these small files yourself and learn more about them through Internet browser cookies – what they are and how to manage them.

Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

– recognising that you may already have given a username and password so you don’t need to do it for every web page requested
– measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
– analysing anonymised data to help us understand how people interact with govt services so we can make them better

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

There are two types of cookie you may encounter when using Lunar :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

You can use the settings of your browser to block, or delete cookies as you wish. Do please note that blocking cookies may slow down your experience on our website, or cause issues with placing an order, as cookies are often required to help with a smooth checkout process!

If you have any questions about our cookies policy or feedback please contact us on 0330 555 1550  Mon-Fri 9am-4pm Closed Bank Holidays or via our contact us page link at the top of the page.