Frequently asked questions
We partner with businesses of all sizes, yet the same questions keep coming up. There are many pitfalls and things you should be asking as part of your due diligence to ensure you find a good partner for your next project. Hopefully we have addressed some of those questions here.
If you require support for an existing product or service, please send us further information.
How long does it take to build a site?
What do your websites cost?
What are your payment terms?
What do I need before we start?
We can help you build a final site map but we’ll need a clear idea of what pages you want on your new site. As well as this we will need all available image & text content, access to your domain host as well as a 50% deposit before work commences.
Do I need to get website hosting?
Is Squarespace reliable?
Squarespace is a super reliable, all-in-one website & content management platform. Squarespace’s status page is dedicated to showing you when Squarespace runs into trouble – as you can see, any bugs or issues are very infrequent and resolved very quickly.
How much is Squarespace hosting?
What is wordpress and is is reliable?
Can you build a blog site or online store?
Of course! We love helping people to express themselves on their blog. There are lots of great templates for bloggers on Squarespace that can show off their content in many different ways. We can then customise these styles for you to give you a great and unique looking blog or e-commerce storevfor all to see. Check out our tailored package for bloggers above. We can advise you on a template that will show off your awesome products or services and then teach you how to maintain your store online. This will include, stock levels, discounts, sales as well as understanding at your sales analytics
What is your process?
2 | Shared project folder set up
3 | Template options document
4 | Squarespace account set up & optimisation
5 | Set up website architecture / site map
6 | Content build out
7 | Design & development (incl. custom code)
8 | Review, amendments & changes
9 | Full site, browser & device testing
10 | Go live!
11 | Monitoring & any bug fixing
12 | Basic Squarespace training
Why choose Lunar Digital?
The idea behind Lunar is to work with our clients, not for them. We take a unique and collaborative approach to website design & development and can offer our clients a truly personalised service.
Will I be able to make changes to the site after it is completed?
Can you help me update my existing website that another web firm built?
Can you help me write content for my website?
Can you help me source photos for my website?
Do you maintain my website?
We can absolutely maintain your site for you if needed. We have a dedicated page for this located here. We offer support and maintenance packages that can cover: blogs, content updates, product management, SEO, content optimisation, general ‘housekeeping’ and loads more! Our packages apply to new and existing WordPress or Squarespace websites.
Do you work with clients outside the UK?
We currently work with clients in Cyprus, Spain, Italy & othets
If you still have some questions please submit them using the form below. We will respond within an hour!